You can report a repair in the same way as a tenant for repairs to the communal external areas of your flat.
Major Repairs and Improvements
The Council and Rykneld Homes have specific obligations for repairs for leaseholders and these are set out in your lease agreement.
Communal Parts of Flats
Our main responsibilities for repairs are:
- Maintain and repair the structure and exterior of the building, including external decorations, individual flat windows (not glazing) and doors
- Maintain, repair and clean all communal areas, both internally and externally, including decorations
- Lifts and door entry systems
- Fire safety equipment
- Roofs, outside walls, window frames, gutters and down pipes, drains
- Pumped water systems to the block
- Consult with you concerning certain repairs and maintenance
- Carry out repairs to the building due to events such as fire or floods.
Where we carry out repairs or maintenance work to these communal areas leaseholders will be recharged a proportion of the cost in accordance with their lease.
In accordance with Section 20 of the Landlord and Tenant Act 1985, we will consult you where any works to a block of flats would cost each leaseholder more than £250.
We will write to you and let you know the work necessary and if a contractor is to be appointed. You will have the opportunity to nominate an alternative contractor that meets Rykneld Homes’ criteria in relation to financial standards, quality control, health and safety and employment practices.
We will consult and keep you informed throughout the process. Please remember that you must not make any alterations to the interior structure of your flat, including new windows and doors, without agreement from Rykneld Homes.
