Report a Repair

• Complete our online form below
  Please do not use this form to report emergency repairs
  This form does not transfer to the out of hours service in the evening, weekends or Bank Holidays and therefore submissions will not be picked up until the next working day.
• Call us on 01246 217670
  Our normal office hours are Monday - Friday 8am - 4pm
• Call us on 08000 121 621 to report an emergency repair
  Please note; after 4pm, calls are diverted to the out of hours emergency service
  Find out what is classed as an emergency repair
  
• Email us contactus@rykneldhomes.org.uk
  
• Write to us:
  Repairs Team
  Rykneld Homes Ltd
  2013 Mill Lane
  Wingerworth
  Chesterfield
  S42 6NG

Do you have an emergency?

This could range from smelling gas, no electricity, safeguarding an adult or child or burst water mains. Visit our Emergencies page for more information and contact information for a range of emergencies.

Equality, Diversity and Inclusion

If you have any circumstances or vulnerabilities that we need to take account of when we are arranging, prioritising or undertaking your repair, please let us know when you report the repair.

We will always make reasonable adjustments to services to accommodate your needs, where possible.

Find out more about how we deliver services to vulnerable people