Please do not use this form to report emergency repairs. This form does not transfer to the out of hours service in the evening, weekends or Bank Holidays and therefore submissions will not be picked up until the next working day. Our normal office hours are Monday - Friday 8am - 4pm.
If you have an urgent or emergency repair, please call our Freephone repairs line on 08000 121 621.
We close for the Christmas period at 3pm on Tuesday 24 December 2024 and reopen at 8am on Thursday 2 January 2025.
You can submit forms on our website during this time but we will not be able to respond to them until after Thursday 2 January 2025.
Please DO NOT report emergency repairs using this form. If you have an emergency repair during the Christmas period, please call us on 08000 121 621. Find out what is classed as an emergency repair.
Do you have an emergency? This could range from smelling gas, no electricity, safeguarding an adult or child or burst water mains. Visit our Emergencies page for more information and contact information for a range of emergencies.
