To contact us, you can:

  • Complete the online form below (form submissions will not be monitored between 3pm on Tuesday 24 December 2024 until 8am on Thursday 2 January 2025)
  • Call our Contact Centre on 01246 217670 - Monday to Friday 8am - 4pm (our Contact Centre will be closed from 3pm on Tuesday 24 December 2024 until 8am on Thursday 2 January 2025)
  • Email us at contactus@rykneldhomes.org.uk (Please include your address if relevant) (the Contact Us mailbox will not be monitored between 3pm on Tuesday 24 December 2024 until 8am on Thursday 2 January 2025)
  • Write to us at Rykneld Homes Ltd, 2013 Mill Lane, Wingerworth, Chesterfield S42 6NG.
  • Visit our X (formerly Twitter) page @Rykneld_Homes (our social media pages will not be monitored between 3pm on Tuesday 24 December 2024 until 8am on Thursday 2 January 2025)
  • Visit our Facebook page @RykneldHomes (our social media pages will not be monitored between 3pm on Tuesday 24 December 2024 until 8am on Thursday 2 January 2025).

If you need to report an urgent or emergency repair, please call our Contact Centre on 01246 217670 - Monday to Friday 8am - 4pm.  To report an Emergency Repair outside of these hours, call our Freephone repairs line on 08000 121 621.

To report an emergency repair while we are closed from 3pm on Tuesday 24 December 2024 until 8am on Thursday 2 January 2025 please call our emergency repairs line on 08000 121 621.

Contact Us

We close for the Christmas period at 3pm on Tuesday 24 December 2024 and reopen at 8am on Thursday 2 January 2025.
You can submit forms on our website during this time but we will not be able to respond to them until after Thursday 2 January 2025.
Please DO NOT report emergency repairs using this form. If you have an emergency repair during the Christmas period, please call us on 08000 121 621. Find out what is classed as an emergency repair.
Do you have an emergency? This could range from smelling gas, no electricity, safeguarding an adult or child or burst water mains. Visit our Emergencies page for more information and contact information for a range of emergencies.
If you are homeless or threatened with homelessness, contact the emergency out of hours line on 0808 1692 333.
Visit the Choice Move website to view available properties which are running from Wednesday 25 December 2024 until Tuesday 7 January 2025.

 

Contact Us