The key aim of our Financial Inclusion Officer is to help people who are at risk of becoming financially excluded and prepare them for the future.

People who are financially excluded might:

  • Be unable to access affordable credit
  • Not want or have difficulty obtaining a bank account
  • Be at risk financially by not having home insurance
  • Struggle to budget, manage money or plan ahead
  • Not know how to make the most of their money.

People in this position are more likely to turn to an alternative credit market and pay higher levels on interest.  This can only worsen the problem and cause further worry and financial difficulties.

The key aim of our Financial Inclusion Officer is to help people who are at risk of becoming financially excluded and prepare them for the future.

We are here to help you

These are some of the things our Financial Inclusion Officer can help with 

  • Claiming benefits including Universal Credit and housing benefit 
  • Welfare Benefit check to ensure you are claiming all the benefits you are entitled to 
  • Organising finances, understanding priority bills and budgeting 
  • Energy advice 
  • Information on responsible borrowing 
  • Referral to other agencies who can also help 

Request a call back from our Financial Inclusion Officer by completing our online form

 

FREE Digital Skills Training in North East Derbyshire

Improve your digital skills with one-to-one support with Citizen's Advice

How can they help?

  • Online safety - understanding web safety and learning to spot fraud and online scams
  • Communication - use new ways of communicating, including email, video calls and web chats
  • Your device - learn how to navigate your device with confidence
  • Transacting - shop online with confidence and find the best deals and offers
  • Creating and editing - create and edit documents using word processor software.

Digital Connect Project flyer

Contact Citizens Advice North East Derbyshire to book your first session at a venue near you: