Featured

Stock Condition Surveys

Important Information

30/10/2024

DSC 0446 Edited

Working in partnership with North East Derbyshire District Council (NEDDC), we are currently carrying out stock condition surveys of all of the Council’s properties and will soon be visiting your home. We have appointed Savills, a specialist in this field, to undertake these surveys.

Stock condition surveys are a visual inspection of your home. The visit will involve a Savills surveyor assessing the age and condition of the property.

You do not need to do anything in preparation.

Most surveys will take between 30 and 45 minutes and look at the kitchen, bathroom, boiler, windows, roof and chimney, heating system, electrics, loft and the general physical condition of your home.

Some properties may also require an Energy Performance Certificate (EPC) assessment. This will mean the surveyors will need to remain in your home slightly longer. Your surveyor will outline the process and answer any questions you may have when they visit.

We will be sending letters out to let you know when the Savills Surveyors will be in your area although you will not need to wait in. If you are not at home, they will leave a card with details of how to rearrange a visit or call again.

Why do we need to carry out a Stock Condition Survey?

Surveying the Council’s stock in this way enables us to make decisions on how and when we invest in improving and futureproofing the properties. This means better homes for you and all of our customers.

It is part of our commitment to ensure we are providing safe and decent homes. The Regulator for Social Housing also requires us to share stock condition information, in order to ensure we are meeting the Decent Homes Standard.

What is a stock condition survey?

A stock condition survey is a visual inspection of the fixtures and fittings in your home, such as kitchens, bathrooms, windows, and doors.

What will happen during the survey?

The surveyor will need to access every room. They will also need to look at your boiler, fuse box and they may need to access your loft. They will also assess the outside of your property, looking at things like the roof, chimney, walls and fences. You don’t need to do anything to prepare for the visit.

What is a stock condition survey for?

The information collected by surveyors gives us an up to date record of the condition of NEDDC properties. This helps us plan maintenance works and decide when and where we need to invest in improving our properties.

The stock condition survey is also important for identifying hazards or risks associated with your home, ensuring your safety.

How will I know the surveyor is genuine?

The surveyor will be wearing Savills uniform and will carry an ID badge.

Will the surveyor take photos?

The surveyor may need to take some photographs. These will not be shared with anyone.

What if I am not at home?

The surveyor will leave a card with instructions on how to arrange a visit or call back again later.

Do I have to let the surveyor in?

Yes, the survey is part of your Tenancy Agreement and we are legally required to share stock condition survey data with the Regulator for Social Housing.

Does the survey mean my home will be improved?

Not necessarily. The surveyor will make us aware of any health and safety concerns or notify us if your home needs immediate improvement works. Otherwise we will review the stock condition surveys as part of our continuous commitment to providing safe and decent homes.

Will I get to see the survey results?

The results are used to help us plan our maintenance and improvement programmes and are not shared with customers.

For more information about the Stock Condition Surveys please call us on 01246 217670 or email contactus@rykneldhomes.org.uk.