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My Account

New Online Customer Service

Login to My Account image
Register with My Account image

Welcome to our online customer service - My Account.

If you are new to My Account, you will need to register for an account or if you already have an account, you can go straight to the LOG IN page.



To use My Account you will need to register on the Choice Move website. You will need your six digit Tenancy Reference Number (which can be found on all of your Rent Statement letters) and an email address.

This is a free website tool for our customers that puts you more in control of information about your tenancy.

We want to offer our customers more choice about how and when they access our services.

By registering to use My Account, you can view information about your tenancy 24 hours a day, seven days a week, on a computer, tablet or smartphone.

By logging into your account, you will be able to:

  • View your rent and service charge balances
  • Pay your rent
  • Print out your rent statement
  • Set up a Direct Debit online.

If you require help setting up your account, further information, or have forgotten your login details please get in touch with us by completing our online form or calling 01246 217670.

My Account video
Watch the My Account video on YouTube and find out how to register for My Account and the features it can provide you.

Get in touch

Complete our online form

Call 01246 217670

Email us contactus@

Visit your local Area Office

Write to us Rykneld Homes Ltd, Pioneer House, Mill Lane, Wingerworth, Chesterfield S42 6NG

Twitter @Rykneld_Homes

Facebook @RykneldHomes

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