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Emergency Contacts

You never know when you may find yourself in an emergency situation so the last thing you will want is to be hunting round to find the right person to contact - in a crisis or emergency situation you need to act fast!

We have put together the emergency contact details you may need in a range of situations to help put you in touch with the right person.  We hope you find this useful.


Emergency Repairs

Call us on 08000 121 621

Read more about what is classed as an emergency repair


Smell Gas?

If you smell gas call the Gas Emergency Number on 0800 111 999

Read more about what to do if you smell gas


No Electricity

To report a power cut or dangerous situation call Western Power Distribution on 0800 056 8090

Read more about what to do in the event of no electricity

Anti Social Behaviour

During office hours, speak to our Community Sustainment Team on 01246 217670

Out of hours you can report Anti Social Behaviour by calling 08000 121 621

In an emergency, call 999

Visit our Anti Social Behaviour section for more information



If you are in urgent need of accommodation, call the North East Derbyshire District Council Housing Options Team on 01246 231111

If you need assistance out of hours, contact Call Derbyshire on 08456 058 058 or 01629 532600

Read more about what to do if you are homeless or about to become homeless



In the event of a fire always dial 999

Read more about what to do in the event of a fire


Safeguarding Adults and Children

If you are concerned that a child or adult you know is the victim of abuse, contact Call Derbyshire on 08456 058 058

In an emergency, call 999

Read more about Safeguarding Vulnerable Adults and Children

Burst Water Mains

Inform Severn Trent Water on 0800 783 444

If you have a leak inside your property, call our Emergency Repairs Line on 08000 121 621

Read more about what to do in the event of burst water mains

Major Flooding

Call the Environment Agency's dedicated Floodline on 0845 988 1188

Read more about that to do in the event of major flooding.


Emergency Repair

Operative showing ID Badge Image

To report an emergency repair, call us on:

08000 121 621

Smell Gas?

Photograph of small flame

Smell Gas - call the National Gas Emergency number:

0800 111 999


Photograph of a young person who has run away from home

Call Derbyshire - the out of hours service for homelessness:

08456 058 058